Olivas Granite & Marble

Privacy Policy

Last updated on January 13, 2026

This privacy policy explains how Olivas Granite & Marble (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or use our services. We are a countertop fabrication and installation company serving the Chicago, Illinois area and neighboring states.

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Fill out our contact form or request a quote
  • Call or email us directly
  • Schedule a consultation or showroom visit
  • Communicate with us about a project

This information may include your name, email address, phone number, address, and details about your countertop project.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Schedule and complete countertop installations
  • Communicate with you about your project
  • Improve our website and services
  • Send follow-up communications about your project (we do not send marketing emails without your consent)

Website Analytics

We use Rybbit Analytics, a privacy-friendly analytics service, to understand how visitors use our website. This service does not use cookies, does not track you across websites, and does not collect personally identifiable information. We use this data only to improve our website experience.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our business (such as our website host), who are bound by confidentiality agreements
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our customers or others

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project-related information may be retained for warranty and service purposes.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of any marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Our website may contain links to third-party websites (such as material suppliers or industry resources). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Olivas Granite & Marble
Email: office@olivasgranite.com
Phone: (815) 582-5656

Governing Law

This privacy policy is governed by the laws of the State of Illinois, United States.